AutoTask

Autotask PSA (Professional Services Automation) by Datto is a comprehensive IT business management platform designed for managed service providers (MSPs) and IT departments. It provides ticketing, project management, time tracking, billing, and CRM capabilities in a unified solution.

Capabilities

• Create, update, and manage service tickets and service requests
• Access and manage company and contact information (CRM)
• Track projects, tasks, and resource allocation
• Retrieve and update time entries and billing information
• Manage contracts, assets, and configuration items
• Receive real-time notifications via webhooks for ticket and entity changes

Resources

• REST API Documentation
• General API Information
• API Sample Code (GitHub)