Callrail

CallRail is a multi-channel call tracking and attribution platform that helps data-driven marketers measure campaign performance across phone calls, web forms, and text messages. The platform captures comprehensive call data including recordings, transcriptions, and conversation insights to track how customers engage with your business.

This integration enables AI agents to access call records, retrieve call transcriptions and summaries, manage text conversations, track lead information, and analyze call attribution across marketing channels—empowering data-driven decision making and customer journey understanding.

Capabilities

• Access call records, transcriptions, and summaries
• Retrieve call recordings and conversation intelligence
• Manage text message conversations and form submissions
• Track phone numbers (trackers) and source attribution
• Access call analytics and time-series data
• Configure webhooks for real-time event notifications
• Manage user accounts, tags, and lead tracking

Resources

• Official API Documentation
• CallRail Help Center - API Docs
• API Reference & Webhooks