Canny

Canny is a feedback management and feature request platform that helps companies collect, organize, and prioritize customer feedback. It enables teams to build transparency with customers through public roadmaps and organize ideas through boards, categories, and custom workflows.

This integration allows AI agents to programmatically access and manage feature requests, user feedback, voting data, and collaboration threads, enabling automated feedback analysis, customer insight extraction, and roadmap management.

Capabilities

• Create, retrieve, update, and delete feature requests and posts
• Manage user accounts with custom fields and company associations
• Access and manage comments and collaboration on posts
• Track and create votes on posts with priority levels
• Organize feedback through boards, categories, tags, and groups
• Monitor post progression through customizable statuses
• Integrate with Jira issues and manage roadmap data
• Receive real-time webhooks for posts, comments, and vote events
• Advanced filtering and querying of feedback data
• Support for Autopilot AI-powered feedback analysis

Resources

• Official API Reference
• Canny Help Center