Crisp

Crisp is a unified customer communication platform that enables teams to manage conversations, customer relationships, and support from a single interface. It provides a REST API and real-time messaging capabilities for embedding chat functionality and automating customer interactions across websites and applications.

This integration allows AI agents to send and receive messages, manage customer profiles and conversations, retrieve visitor data, and automate support workflows through Crisp's comprehensive REST API.

Capabilities

• Send and receive messages in conversations
• Manage customer profiles and contact information
• Track and list active conversations with filtering and search
• Real-time visitor tracking and analytics
• Create and manage automated campaigns
• Knowledge base and helpdesk article management
• Conversation history retrieval and management
• Customer segmentation and CRM operations
• Web hooks for event-driven automation

Resources

• Official Documentation
• REST API Reference
• REST API Guide