Datto RMM (Password Grant)

Datto RMM is a cloud-based remote monitoring and management platform that enables managed service providers (MSPs) and IT teams to monitor, manage, and support devices at scale. This integration uses password grant authentication for programmatic access to device monitoring, alerts, patch management, and automation capabilities.

This integration allows AI agents to monitor device status, retrieve alerts and audit information, manage devices, and automate jobs across your managed infrastructure through the Datto RMM API.

Capabilities

• Monitor devices in real-time and retrieve device inventory across all sites
• Access and manage alerts, including open and resolved alerts for specific devices
• Retrieve audit information for devices, software inventory, and specialized devices (ESXi hosts, printers)
• Schedule and execute quick jobs and track job completion status
• Query account and site-level information for infrastructure management
• Automate device operations and script execution across managed endpoints

Resources

• Official API Documentation
• API Overview & Setup
• RMM Features