Document360

Document360 is a comprehensive knowledge management platform that allows organizations to centralize, organize, and distribute documentation. It provides a unified portal for internal and external audiences to access product documentation, knowledge bases, and API documentation.

AI agents can leverage this integration to read and search knowledge base articles, manage documentation programmatically, and retrieve information to enhance responses and provide contextual support to users.

Capabilities

• Retrieve and search knowledge base articles and categories
• Manage knowledge base readers and user access
• Create and update articles programmatically
• Upload and manage API documentation from OpenAPI/Swagger specifications
• Access documentation analytics and insights
• Integrate with external systems (CRMs, support platforms, chat applications)

Resources

• Document360 API Documentation
• API Getting Started Guide