Heap

Heap is a cross-platform analytics platform that automatically captures user interactions across web and mobile applications. Unlike traditional analytics solutions, Heap virtualizes your data, allowing you to define and refine events retroactively without requiring upfront event instrumentation.

How AI Agents Can Use This Integration

AI agents can leverage the Heap integration to:

• Track server-side events alongside client-side behavior for comprehensive user journey analysis
• Enrich user profiles by programmatically adding custom user and account properties based on backend logic
• Manage user identity across sessions and devices using server-side APIs
• Automate data cleanup by deleting user records from Heap when required by privacy regulations
• Send bulk behavioral data from backend systems to supplement Heap's automatic client-side capture
• Coordinate analytics across distributed systems by centralizing event publishing to Heap

Capabilities

• Server-side event tracking - Log events from backend systems and send them to Heap
• User property management - Add and update custom user attributes programmatically
• Account property management - Set organization or account-level attributes
• Bulk operations - Send multiple events or properties in single API calls for efficiency
• User deletion - Remove user data from Heap workspace for privacy compliance
• Cross-platform support - Integrate server-side tracking with Heap's web and mobile SDKs
• Regional flexibility - Support for both standard and EU datacenter endpoints

Resources

• API Reference Overview
• Server-side APIs Overview
• Track API Documentation
• Getting Started Guide
• Heap Help Center