RingCentral

RingCentral is a cloud-based unified communications platform that enables businesses to make and receive voice calls, send SMS and faxes, hold video conferences, and collaborate via team messaging. RingEX (RingCentral's API platform) provides comprehensive APIs for voice, messaging, video, and enterprise communication workflows.

This integration allows AI agents to programmatically manage communications including sending SMS messages at scale, making and tracking voice calls, accessing call histories and recordings, and automating communication workflows across multiple channels.

Capabilities

• Send and receive SMS messages with support for multimedia (images, videos, QR codes)
• Make, receive, and manage voice calls programmatically
• Access call logs, recordings, and voicemail
• Send faxes programmatically
• High-volume SMS sending (up to 250,000 texts per day from a single number)
• Video API for custom white-label video interactions
• Social messaging integration across popular channels
• Real-time notifications and webhooks for communication events

Resources

• RingCentral API Reference
• Voice API Guide
• SMS API Guide
• Developer Portal