Twilio

Twilio is a cloud communications platform that enables developers to build SMS, voice, video, and messaging applications. It provides REST APIs to send messages, make phone calls, manage phone numbers, and access account data globally.

AI agents can use this integration to send SMS alerts, make voice calls, retrieve call logs, manage phone numbers, and automate communication workflows across any channel—enabling intelligent, multi-channel customer engagement.

Capabilities

• Send and receive SMS and MMS messages
• Make, control, and monitor voice calls
• Manage phone numbers and routing
• Access account usage and call/message logs
• SIP integration for advanced routing

Resources

• Twilio API Overview
• API Reference & Authentication