Zoho Bigin

Zoho Bigin is a lightweight CRM platform designed for small businesses to manage customer relationships, track sales pipelines, and organize business data. It provides a simplified alternative to full-featured CRM systems with contact management, deal tracking, and sales force automation.

This integration enables AI agents to access and manage customer data, create and update contacts and deals, track activities, and automate workflows within Zoho Bigin using REST APIs.

Capabilities

• Manage contacts and customer information
• Create, update, and track deals through sales pipelines
• Retrieve and manipulate records across modules (Contacts, Deals, Products, Activities)
• Access module metadata, fields, layouts, and custom views
• Bulk operations using asynchronous APIs
• Set up webhooks for real-time notifications on data changes
• Automate sales workflows and business processes

Resources

• Bigin API v2 Documentation
• Get Records API
• Modules API