Zoho CRM

Zoho CRM is a comprehensive cloud-based customer relationship management platform that helps organizations manage sales, marketing, and customer service operations. It provides APIs to access leads, accounts, contacts, deals, and other CRM entities to automate and integrate business processes.

This integration enables AI agents to access and manage customer data, create and update records, query customer information, and automate sales workflows within Zoho CRM through RESTful APIs.

Capabilities

• Access and query leads, accounts, contacts, and deals
• Create, update, and delete CRM records
• Manage custom fields and modules
• Handle attachments and related records
• Query data with filters and sorting
• Trigger workflows and automations

Resources

• Zoho CRM V8 APIs
• API Directory